Shipping & Returns
Where We Ship
Right now, we are only able to ship within the United States. Orders are typically processed and shipped out on the same or next business day. Please allow 3-5 additional business days for ground delivery.
For orders shipping to Alaska and Hawaii, please provide a physical street address for delivery, as we cannot deliver expedited shipments to PO boxes. Your order will be delivered in 7-10 business days.
Orders shipping to APO/FPO addresses may take a bit longer to arrive. Please allow additional time for delivery.
For customers outside of the United States, you may be able to order GLO Science products from Sephora or from Amazon.
Rates & Delivery
We offer FREE STANDARD GROUND shipping on all US merchandise orders over $50 (excluding taxes). Domestic orders over $50 always ship for free - no promotion code needed!
For domestic US shipments totaling less than $50, there is a delivery charge of $8.75 for Standard Fedex Ground Shipping.
GLO Science offers a 30 day, 100% money back guarantee on any product purchased from our website. If you purchased a GLO Science product from another seller, your purchase is covered under that seller's return policy and should be handled directly with that seller.
If you are dissatisfied with your purchase from this website, you can return it to us within 30 days of delivery for a full refund. After 30 days, please refer to our GLO Science Warranty Policy.
To initiate your return within 30 days of delivery, please contact us at firstname.lastname@example.org or call 855-456-6976 and a customer service representative will be happy to assist you.
GLO Science will send return labels to continental US addresses only. If you live outside the continental US, you will be responsible for shipping your product return back to GLO.